How do I place an order?
- Log in to the store or create an account if it is your first time shopping.
- Choose your items from one of the product categories and click Add to Cart.
- Click Proceed to Checkout and enter your account and shipping information.
- Review and submit your order.
What are my shipping options?
Items will be shipped via FedEx home delivery. You can select your shipping method from the real time FedEx time table during the checkout process.
How do I make changes to an order I’ve placed?
Please contact turck@acreativeresource.com if you have questions or to make changes to an order that you have already placed.
How do I return or exchange an item?
View the Returns & Exchanges policy.
If an item is defective, please contact 877.585.6452 or email turck@acreativeresource.com. If an item doesn’t fit properly or for some other reason you would like to return it, contact turck@acreativeresource.com.
How do I add funds to my spending account?
Funds are added to accounts annually by the administrator of the site. For any questions regarding the funds in your account please contact customer service. Lindsay.Fries@turck.com.
During the checkout process, you have the option to pay with a credit card or use the funds in your account. If you spend more than the amount in your account you will be asked to enter a credit card to complete the transaction.
Who do I contact if I have a distributor event in my area?
Please contact Lindsay.Fries@turck.com for coordinated shipping for distributor events.
Have more questions?
Please contact customer service at turck@acreativeresource.com.